Business Bestsellers
As of March 12, 2008

 1. Facilitation at a Glance: Your Pocket Guide to Facilitation. 2nd ed., by Ingrid Bens. Goal/QPC, 2008. $13.95 An updated version of this popular handbook designed to help people run effective meetings and stop wasting everyone’s time.

 2. The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary, by Mark Sanborn. Doubleday, 2004, $22.95. Fred is a mailman who passionately loves his job and treats everyone he meets as his friend (this is a true
story). The author shows us how to transform our own lives from the ordinary to the extraordinary.

 3. Giving Feedback to Subordinates, by Raoul J. Buron and Dana McDonald-Mann. Center for Creative Leadership, 1999, $12.95. A guidebook on providing specific information about performance — one of our most challenging leadership challenges.

 4. Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time, updated edition, by Susan Scott. Berkley, 2004, $19.50. Learn how to expand and enrich your conversations with colleagues, friends and family and how to handle strong emotions, from both sides of the table.

 5. A Tale of Two Employees & the Person Who Wanted to Lead Them, by Chris Bart. 2003, $18.99. Knowing, understanding and executing strategy for all those in a leadership role, or aspiring to be there.

 6. Getting to Yes: Negotiating Agreement Without Giving In, 2nd ed., by Roger Fisher and William Ury, Penguin, 1991, $18.00. The title tells it all. This is our all time best seller.

 7. High Performance HR: Leveraging Human Resources for Competitive Advantage, by David S. Weiss. Wiley Canada, 2000, $49.99. How to position the HR function as a strategic business partner and not just a service function.

 8. Value Merchants: Demonstrating and Documenting Superior Value in Business Markets, James C. Anderson and others. Harvard Business School Press, 2007, $38.95. How to set your company apart with solid evidence of the superior value you can deliver.