Selfridges’ “jukebox” offers a melody of wine tasting
David Hulley
On
Wine
It is lovingly nicknamed “the jukebox.” The manager in charge, Olivier
Rigolot was very gracious as he took me through the complete operation of the
machine while he meticulously cleaned each part.
“The secret is lemon juice my friend,” he stated as he
winked. “All other chemicals are far too harsh. And an occasional ram up the
spout with a tiny Phillips screwdriver keeps everything moving.” Olivier’s
pride in his machine, his unique knowledge of its maintenance and operation and
his delight in the success of his bar were very apparent.
On a recent wine business trip to London, England I made
time to visit the “The Wonder Bar” at Selfridges on Oxford Street. Attached
to this venerable department store’s wine retail department was a
wines-by-the-glass tasting bar. This in itself is not that notable, but the
fact that you serve yourself is.
The Wonder Bar provides a selection of twenty-five different
wines with the mere press of a button. Guests can even choose their own pour
size and the last glass out of the bottle is as fresh as the first due to the
shrewd use of inert gas displacement. Wine is forced out of the bottle by
sealed nitrogen pressure introduced into neck. A small straw resting on the
bottom of the bottle allows the measured wine to escape without any oxidation.
It’s a beautiful thing.
So is Selfridges crazy to let customers help themselves? No.
Each sample of wine is accessed through a special wine cash card. Guests simply
visit the cashier to load up a card with as mush money as they wish and then
head off to deplete the funds one glass at a time. Olivier was happy to note
that many spouses were taking advantage of the new system by giving their
mate a wine tasting at Selfridges. “It takes the guesswork out of gift giving
and the “gifter” gets to go shopping as well,” Olivier smiled. Offering
both red and white wines at the correct serving temperatures and at prices
ranging from a few Pounds to hundreds, guests can sample a variety of wines in
a relaxed bar atmosphere before they commit to a bottle or a case for home.
It broke my heart to remember during my visit that our
federal government only allows a liter and half of wine to be brought back into
Canada without duty. In addition, the weight of a significant wine purchase
would have the airlines in an uproar. I can only sit back and hope that some
day things will change and someone in Ontario will purchase a “jukebox”
that we all may visit. Until that time, I must resign myself to knowing that at
Selfridges, they’re playing my song.
(Enologist, David Hulley, is a broadcaster,
lecturer and corporate speaker on wine and food and wine subjects. Contact
David if you or your group would like to learn more about the “Power of the
Dining Table in Business.” mailto: dhulley@allstream.net,
www.davidhulley.com)
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