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May


Technology

Lee Kirkby on
Technology
 

Is a blog or RSS feed part of your company communication plan?

Blogs and RSS (Really Simple Syndication) are two newer means to provide personalized and company-based communication through the web. A blog is usually a personal log or diary of the thoughts of an individual on a topic or area of expertise. Wikipedia defines them like this: “A blog (short for web log) is a user-generated website where entries are made in journal style and displayed in a reverse chronological order.”

Rick Spence, the former editor of Profit magazine, who writes on entrepreneurship at http://canentrepreneur.blogspot.com is one blog I watch periodically. Through a blog a person can establish their point of view on topics where they have knowledge to share or opinion to express. They are usually much more personal in focus than a typical web page and have frequent updates, often daily. A blog can help you establish your personal expertise and obtain feedback from interested people who read it and participate in dialogue about your postings. CEO-authored blogs are starting to become popular as a way to more informally deliver information from an organization.

A great way to stay on top of specific rapidly-changing information

RSS feeds are similar to blogs, but they take the need for you to log on to a specific location out of the process. With an RSS feed you can subscribe to newsletters, blogs or even web sites and have the updates from that feed sent directly to a piece of software on your computer where the information is collected and displayed. This RSS reader then provides you with an easy list of the articles or material in the feed for you to review. They can be a great way to stay on top of specific rapidly-changing information with less administration. Many of the newer browsers are starting to have RSS readers built into them. Windows Explorer 7 is one of these. If you would like more information on how an RSS feed works you can go to http://www.microsoft.com/windows/rss/default.mspx.

What are the implications for business with these two tools? First, they can make it easier for you to keep connected to key opinion leaders in your industry, if they blog or provide an RSS feed link from their site. They can potentially become a means for you to disseminate important information or opinion to your own group of listeners. They are one more electronic tool for helping to filter and define the vast information flows that we all have to deal with each day. Carefully and responsibly used they become one more vehicle for the dissemination of important information.

(L. Lee Kirkby is Vice President of Leppert Business Systems Inc., a Burlington based company specializing in assisting companies with better managing their important business documents.)

How Search Engine Optimization works—Part 1

The Internet has exceeded 100 million websites and more than 175,000 blogs are created everyday. The machine that used to catalogue these sites, index them and rate their importance has grown up. In the late 90’s, search engines relied on a primitive database of keywords. There was an honour system that said if your website had certain keywords stored in the Meta Tags, it was indexed as such.

This system had two major flaws. There was no honour on the Internet and after one hundred thousand websites on gardening, the keyword “gardening” didn’t mean much anymore.

As time went on, the biggest development was the storage capacity of search engines. The second biggest development was the computers’ ability to make sense of a web page. In order for a search engine to index 100 million websites, it needs to establish some rules to create a reasonable index. The most reliable method of indexing when dealing with so much data is relevance.

The major search engines of the world are no longer as selective as they used to be seven or eight years ago. In those days, if you submitted URL’s for consideration, people actually looked at your website, or at the very least, a machine read your keywords and your index page. It could take up to six months to be listed on a search engine. Today, it can take as little as four hours for a new website and as little as 10 minutes for an established major news site.

Web designers and programmers used to embed Meta Tags and Meta Tag descriptions into their websites in an effort to increase their chances of being picked up by the various search engines. In the earlier days of search engines such as Yahoo and Lycos, smart programmers would bury keywords in web pages by using the same colour font as the background to achieve the same effect. As search engines became and continue to become more intelligent, these and other similar tactics no longer work and, in fact, hinder the ability to be recognized by these search engines. Unfortunately Google has become the gorilla of the search engine industry and its heuristic algorithms for indexing websites has been more closely guarded than KFC’s seven herbs and spices and McDonald’s secret sauce combined.

Given the above, no one has a crystal ball that can make a website appear as the first non-sponsored website in a keyword search on Google or any other search engine but there are a few things that companies can do to improve their position by understanding some simple concepts about how Google and others are evolving.

Simply put, search engines have been evolving into an almost artificial intelligence entity. They no longer look for Meta Tags or simple words buried in the content of the site to determine the website’s ranking. Search engines now use relevance and popularity to determine ranking. Therefore companies need to determine how to increase both relevance and popularity to improve their websites ranking in desired keyword searches. Although relevance and popularity are considered mutually distinct topics they should be considered symbiotically to build importance.

What does this mean to your business? It means business. In a nutshell, if you have a $100,000 website that has 20,000 interlinked pages on automotive parts, a search engine is more likely to consider your site a source of expertise which makes you highly relevant and more likely to be on the first page of someone’s internet search.

JSY INNovations provides practical and tactical marketing solutions that create identity, build awareness and increase positioning by providing a unique service that addresses the fine balance of web site/internet optimization with marketing for small-to-medium-sized businesses. JSY INNovations uses Internet experts who have created web sites for over 10 years and developed methods for maximizing exposure to search engine algorithms using existing Internet structure and web page content. Expertise includes consultation in the hospitality, tourism, not-for-profit, computer chip, high tech and semiconductor industries.

(Contact: Julie Sutton-Yardley, JSY INNovations Phone: 905-633-8508, or visit: http://Hospitality-Marketing.blogspot.com or Carl Bachellier, MRBACH PC, Phone: 905-659-4669, or visit http://carlbach.blogspot.com)

 

 




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